Credits History
The Credits History menu lets you view credit transaction history in the organization, including credit charges, usage, refunds, expirations, adjustments, and more.
Filtering Credits History
You can filter credit transaction history by the following conditions.
- User email: View credit transaction history for a specific user.
- Transaction type: Select from all transactions, charge, usage, refund, expiration, adjustment, overuse, or deletion.
- Date range: View records for the last 7 days, last 30 days, last 3 months, or a custom date range.
Viewing Credits History
The history table shows the main information for each credit transaction.
- Date: The date and time when the transaction occurred
- User: The user associated with the transaction
- Event type: The transaction type, such as charge, usage, or refund
- Credits: Credits increased or deducted
- Balance after transaction: The credit balance after the transaction
- Credit type: The credit source, such as plan, additional, event, Free PoC, PoC, Production, or Partner
- Deduction reason: The reason credits were used or changed
When source information is available, the following items are also displayed.
- Source type: The usage type where the credit occurred, such as personal agent, organization agent, automation, or general chat
- Source name: The name of the target where the credit occurred
- Source ID: The ID that identifies the target where the credit occurred
Expand each row to view detailed information for that credit transaction. If there is no detail, No details available is displayed.
Last updated on