Credits History

The Credits History menu lets you view credit transaction history in the organization, including credit charges, usage, refunds, expirations, adjustments, and more.

Filtering Credits History

You can filter credit transaction history by the following conditions.

User email: View credit transaction history for a specific user.
Transaction type: Select from all transactions, charge, usage, refund, expiration, adjustment, overuse, or deletion.
Date range: View records for the last 7 days, last 30 days, last 3 months, or a custom date range.

Viewing Credits History

The history table shows the main information for each credit transaction.

Date: The date and time when the transaction occurred
User: The user associated with the transaction
Event type: The transaction type, such as charge, usage, or refund
Credits: Credits increased or deducted
Balance after transaction: The credit balance after the transaction
Credit type: The credit source, such as plan, additional, event, Free PoC, PoC, Production, or Partner
Deduction reason: The reason credits were used or changed

When source information is available, the following items are also displayed.

Source type: The usage type where the credit occurred, such as personal agent, organization agent, automation, or general chat
Source name: The name of the target where the credit occurred
Source ID: The ID that identifies the target where the credit occurred

Expand each row to view detailed information for that credit transaction. If there is no detail, No details available is displayed.

Responses Stopped by the Recursion Limit

If tool calls or step execution run too long and reach the recursion limit, response generation may stop. In this case, the credits used for that turn are restored, and the chat screen displays a notice that the credits will be restored.

Administrators can filter Credits History by the Refund transaction type to check restoration records. If credits for the same turn have already been restored, they are not restored again.