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Admin GuideOrganization General Settings

Organization General Settings

On the general settings page, you can manage your organization’s basic information and settings.

Organization Basic Information

Changing Organization Name

You can modify the display name of your organization.

Organization Name Rules

Organization names must follow these rules:

  • Allowed Characters:

    • English letters (a-z, A-Z)
    • Numbers (0-9)
    • Korean (consonants, vowels, complete characters)
    • Japanese (hiragana, katakana)
    • CJK unified ideographs
    • Latin extended characters (including accents)
    • Cyrillic characters (Russian, Ukrainian, etc.)
    • Hyphen (-)
    • Underscore (_)
    • Space ( )
  • Length Limit: 1 to 50 characters

  • Space Handling: Leading and trailing spaces are automatically removed

  • Required Input: Empty strings are not allowed

How to Change Organization Name

  1. Enter the new name in the organization name input field
  2. Click the Edit button
  3. Changes are applied immediately

Organization Logos and Icon

🏢

Organization logo and icon upload features are only available for Enterprise plans.

You can customize your organization’s branding by setting logos and icons.

Organization Logos

You can upload separate logos to be displayed in light mode and dark mode. Organization Logo and Icon

  • Logo displayed on light backgrounds
  • Shown in the top navigation bar
  • Logo displayed on dark backgrounds
  • Shown in the top navigation bar when dark mode is active
Logo Upload Guidelines
  • File format: PNG only (supports transparent backgrounds)
  • File size: Maximum 5MB
  • Recommended dimensions: Width max 200px, Height 30-36px recommended
  • Background: Transparent background recommended
  • Dark mode: Use light-colored logo for dark backgrounds
  1. Click the Upload button
  2. Select a PNG file
  3. Adjust the logo area in the crop dialog
  4. Changes are applied immediately after upload
  • Click the Remove button to delete the uploaded logo
  • Default logo will be displayed after removal

Organization Icon

You can upload a square-shaped icon.

Where Icon is Used
  • Mobile web
  • Collapsed sidebar
  • Favicon (browser tab)
Icon Upload Guidelines
  • File format: PNG only
  • File size: Maximum 5MB
  • Aspect ratio: 1:1 ratio (square)
How to Upload Icon
  1. Click the Upload icon button
  2. Select a PNG file
  3. Adjust the icon area in the crop dialog
  4. Changes are applied immediately after upload
Remove Icon
  • Click the Remove icon button to delete the uploaded icon
  • Default icon will be displayed after removal

Organization ID

An ID used to uniquely identify the organization.

  • Format: 32-character hexadecimal string (e.g., 861b1945865472ba3783f13b49de084)
  • Characteristics:
    • Automatically generated when the organization is created
    • Cannot be changed
    • Used internally by the system to identify the organization
  • Copy: Click the copy button to copy to clipboard

Chat History Management

You can set the retention period for your organization’s chat history. Chat records older than the configured retention period are automatically deleted.

Retention Period Options

You can select one of the following options.

  • Unlimited: Chat history is not automatically deleted.
  • 1 year (365 days)
  • 3 years (1,095 days)
  • 5 years (1,825 days)
  • 10 years (3,650 days)

How to Change the Setting

  1. Select the desired period from the retention period dropdown.
  2. Click Edit.
  3. The updated retention period is applied to the organization.
⚠️

Chat records older than the retention period become targets for automatic deletion. Check your organization’s security policy and data retention requirements before changing this setting.

Danger Zone

Ownership Transfer

You can transfer ownership of the organization to another user.

💡

The organization ownership transfer feature is not yet available and will be released soon.

Ownership Transfer Conditions

  • Permission: Only organization owners can transfer ownership
  • Target: Can only transfer to existing organization members

Ownership Transfer Process

  1. Select New Owner: Choose one of the organization members from the dropdown
  2. Click Transfer Button: Click the Transfer Ownership button
  3. Confirmation: A confirmation dialog will appear
  4. Completion: Once the transfer is complete, the following changes occur:
    • The new owner receives the OWNER role
    • The previous owner is changed to the ADMIN role

Important Notes

  • Irreversible: Ownership transfer cannot be undone
  • Immediate Effect: Permissions are changed immediately upon transfer
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